Ongoing Website Support That Keeps You Ahead

Stay focused on your business while we keep your website secure, up-to-date, and running smoothly — with fast, friendly support just a message away.

Ongoing care, zero hassle

Your Website Deserves More Than Just “Set It and Forget It”

Launching your website is only the beginning. Without regular updates, security checks, and technical maintenance, your site can quickly become vulnerable or outdated — costing you visibility, performance, and peace of mind.

That’s why we offer flexible support plans designed for busy business owners who don’t have time to troubleshoot plugins, monitor security, or wait days for help. Whether you need quick edits, tech fixes, or ongoing updates, we’re here to keep your website in top shape — so you can get back to doing what you do best.

Website Support Plans

Expert care, performance tuning, and peace of mind — starting at $247/month.

Essential

The basics to keep you online
$ 247 Monthly
  • Dedicated WordPress Expert
  • 3 hours of Updates / month (non bankable)
  • Response Time: 24-48 hours
  • Performance Optimization: Monthly
  • Basic Security & Malware Monitoring
  • Emergency Fixes (Site Down)
  • Plugin & Theme Conflict Resolution
  • eCommerce Support
  • SEO Monitoring & Suggestions
  • Monthly Website Report
  • Strategy & Growth Consulting

Pro

A focus on performance and growth
$ 397 Monthly
  • Dedicated WordPress Expert
  • 5 hours of Updates / month (Bankable to 10 hours)
  • Response Time: Same Day
  • Performance Optimization: Bi-Weekly
  • Security & Malware Monitoring
  • Emergency Fixes (Site Down)
  • Plugin & Theme Conflict Resolution
  • eCommerce Support
  • SEO Monitoring & Suggestions
  • Monthly Website Report
  • Strategy & Growth Consulting - Quarterly
BEST VALUE

Elite

Essentially a Web Dept. for a fraction of the cost!
$ 597 Monthly
  • Dedicated WordPress Expert
  • Unlimited Updates!
  • Response Time: 4 hours or less
  • Performance Optimization: Weekly
  • Security & Malware Monitoring
  • Emergency Fixes (Site Down)
  • Plugin & Theme Conflict Resolution
  • eCommerce Support
  • SEO Monitoring & Suggestions + Implementation
  • Monthly Website Report + Insights
  • Strategy & Growth Consulting - Monthly

Frequently Asked Questions

What’s included in a website support plan?

Our support plans cover everything your website needs to stay running smoothly: WordPress updates, plugin and theme maintenance, security monitoring, malware scans, performance optimization, and unlimited tech support when you need help.

Our support plans are recommended but are not mandatory. A website isn’t “done” after launch. Without updates and monitoring, sites become slow, break, or get hacked. Our support plans keep your site secure, up to date, and performing at its best so you don’t have to worry about it.

We aim to resolve most requests within 24–48 hours. Clients on higher-tier plans receive priority support for even faster turnaround.

Yes. Small updates and edits are included in your support plan. Larger feature requests or redesigns may be billed separately, but we’ll always give you clear options before moving forward.

If you’re on one of our support plans, we’ll fix it at no extra cost. Our security monitoring and daily backups mean we can restore your site quickly if needed.

Yes. Our plans are month-to-month with no long-term contracts. You can upgrade, downgrade, or cancel at any time.

Yes, if the site passes a health check. We’ll review your current setup to make sure it’s stable before bringing it onto a support plan.

Let's Chat.

If you have a project or an idea and want to chat. Call or email and we can set up a time and see if we're a good fit.

Fresh Start Digital Marketing

Moncton, New Brunswick